Welcome to our 2015 Corporate Responsibility Report

For NEXT, corporate responsibility (CR) means addressing key business-related social, ethical and environmental impacts in a way that aims to bring value to all our stakeholders, including our shareholders.

Our CR programme supports our business approach of acting responsibly, whilst we continue to grow, with continuous improvement lying at the heart of our business. The measures we employ to manage our operation ensures everything we do is aligned to our business aims to realise the full market potential of our brand and develop our business effectively, successfully and responsibly by:

  • Acting in an ethical manner
  • Developing positive relationships with our suppliers
  • Taking care of our employees
  • Being responsible for our impact on the environment
  • Delivering support through charitable contributions
  • Delivering value to our customers

Our business has continued to develop and evolve, enabling more customers than ever to shop with us when, where and how they want. However we continue to face a number of CR challenges as we carry on operating in a challenging commercial environment.

CR is not only an ethical issue; it is a strategic one too. Our business values need to be evident in everything we do and we are committed to develop our business to be both sustainable and responsible. We must act fairly and responsibly across the whole of our business, as it is not only the right thing to do, but we believe it makes good business sense too. We are working within an increasingly complex set of issues that impact on our business, our customers, the suppliers we trade with, the environment and the communities in which we operate. Overall we believe we are making good progress by trading responsibly and being a great employer. However as we continue to grow we must find ways to minimise our negative environmental impacts. In a world where natural resources are becoming scarcer and energy and commodity costs are rising, it is essential we operate as efficiently as possible. We know we will have more challenges in the future.

Looking ahead, there are key challenges around our objectives of reducing our environmental impact as our business continues to grow; exploring how best we can influence carbon reduction emissions in areas beyond our direct control and working within the complex issue of social compliance.

Our CR programme touches on some big issues that are significant to how we do business, and we aim to be honest, open and balanced in our CR reporting. I hope you find our report interesting, informative and useful, and we hope we have met your expectations in the way we run NEXT as a responsible business.

Amanda James
Group Finance Director
17th September 2015

Our 2015 Corporate Responsibility Report is available here.

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