Our people
Our Approach
To encourage a successful business it is important we are able to create an environment that enables us to attract and retain the right people to work at every level throughout Next. Our people are a valuable asset to Next, and we are committed to providing a working environment in which our employees can develop to achieve their full potential and have opportunities for both professional and personal development.
Our priorities are to work to provide an environment where our employees are:
- supported and respected
- treated fairly and taken care of
- listened to
- motivated to achieve their full potential
Next has established policies for recruitment, training and development of employees, as we remain committed to investing time and resource to support, engage and motivate our employees to feel valued, be able to develop rewarding careers and want to stay with Next. As our business continues to develop, we understand that by retaining effective and committed employees we can continue to deliver excellent quality products and excellent service to our customers.
PROGRESS ON OPPORTUNITIES FROM 2009 REPORT
KEY
=
Achieved
=
Ongoing/on track
= Not
commenced
| Opportunities identified in 2009 | Status | How we have progressed |
| Next International - further develop safety procedures for our stores in Scandinavia and Eastern Europe | ![]() |
The safety procedures have been developed and implemented. However this is an ongoing project that will require further refinement in line with our presence in these and other countries outside the UK and Ireland |
| Fire Risk Assessment requirements - improve follow up procedure and management information to enable focus on key issues | ![]() |
This has been developed and rolled out, allowing us to prioritise action and improve the visibility of outstanding actions. The system is being further refined to streamline the sign off procedure for actions once they have been completed |
| Workplace Violence - review current procedures to incorporate HSE guidelines and review and improve training where required | ![]() |
This has now been incorporated into our Retail Security DVD and rolled out to employees through our Induction Training programme |
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