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Terms and conditions

General

These terms and conditions set out the basis on which you can use our website and place orders for items from the Next Directory. By ordering goods from Next Directory on or after 03/08/10 you are deemed to have understood and accepted these terms. The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited and part of Next Group Plc, ("Next", "we", or "us"). Registered office Desford Road, Enderby, Leicester, LE19 4AT. Registered number 4521150 (England & Wales).

You may contact us at this address or by email to enquiries@next.co.uk or phone us on 0844 844 8333. Telephone calls to and from Next Directory may be recorded or monitored as part of our efforts to further improve service to our customers.

Unless stated otherwise, all calls to Next cost 5 pence per minute from a BT landline, Mobile Providers and other Networks may vary.

We may contact you for marketing purposes by email, mail or telephone with relevant offers from the following Next Group Companies: Next Retail Limited and Lipsy Limited. We may also contact you for market research purposes.

Next Directory Accounts

A Next Directory Flexible Account ("Next Account") may be opened for you and you will be charged £3.75 for your first and every subsequent Next Directory. The Next Directory will be sent to you twice a year while you remain an active customer of Next. The charge for your Directory covers the Main Directory, and any mid-season brochures, or other publications that we may send to you. We will notify you before we send any additional publication allowing you the opportunity to cancel it. To open a Next Account you must be over 18 and a UK resident. You understand that a Next Directory Card may be issued to you to allow you to use your Next Account in store to purchase items. Purchases from the Next Directory including transactions on your account in store will be charged the day after the goods are despatched or purchased in store. When you apply to open a Next Account, a Credit Agreement will be sent to you and you must read this carefully, sign both copies and return one copy to us. Next reserves the right to withhold all orders until it receives a signed Credit Agreement from you.

The issuing of a Directory Card is subject to the status of your account. Purchasing goods with your Directory Card is subject to the credit limit of your Account, which is variable. Collections and returns are available in most stores (excluding our airport stores) but are not available on first orders, for sofas and selected items. Items will be detailed on your account statement.

Data Protection

To open an Account for you, we will make searches about you at credit reference agencies who will supply us with credit information, as well as information from the Electoral Register. The agencies will record details of the search, whether or not credit is granted. We may use credit scoring methods to assess your application and to verify your identity.

To prevent identity fraud you may be required to confirm your identity when placing your first order on your Next Account. A payment up to the value of the order may be requested using a credit or debit card registered to the account holder's address. The rest of the order will be invoiced at a later date.

Credit searches and other information which is provided to us and/or the credit reference agencies, about you and those with whom you are linked financially, may be used by Next and other companies if credit decisions are made about you or other members of your household.

This information may also be used for debt tracing and the prevention of money laundering as well as the management of your account.

Information held about you by the credit reference agencies may already be linked to records relating to people with whom you are linked financially. For the purposes of credit searching you may be treated as financially linked and you will reassess with reference to any "associated" records.

If we enter into a credit agreement with you, we will also supply details of your agreement with us to the credit reference agencies, as well as ongoing details of your account and how you manage it.

If you do not repay on time, or in full, we will advise the credit reference agencies who will record details of the debt.

All this information will be seen by other organisations carrying out later searches. The credit reference agencies may also use the records for statistical analysis about credit, insurance and fraud.

You have the right of access to your personal records held by credit reference agencies and we will supply their names and address upon request to the Data Protection Manager, Next Directory, Desford Road, Enderby, Leicester, LE19 4AT or via dataprotection@next.co.uk.

We may make periodic searches of group records and credit reference agencies to manage your Next Account, to take decisions regarding credit, including whether to make credit available or to continue or to extend existing credit. These searches will not be available to other lenders for credit assessment purposes. We may also use your information, including shopping habits, to open and run your Next Account including payment recovery, fraud prevention and debt tracing and for our marketing.

Some of the information you provide may be transferred outside the European Economic Area for processing. However, strict rules regarding the confidentiality of security of your information are in place to safeguard it.

Next reserves the right to alter or amend credit charges, to withdraw credit, to accept or reject orders, to refuse applications, or with prior notice, to close an account.

Statements

You will receive a statement every month detailing your purchases unless you have not placed an order and there is no outstanding balance. If you decide that you do not want any item(s) you have ordered you can return them (subject to certain exceptions which are detailed in the returns section below and at next.co.uk/nexttcs.asp) in a new condition and in their original packaging within 8 working days.

Items are credited to your account when they reach Next's warehouse, or if you are returning via a store, the day after they are returned to the store.

Credit Limit

Your account will be subject to a credit limit which we may vary at any time (up or down). The outstanding balance of your account must not exceed your credit limit. If you exceed your credit limit you may be asked to pay the excess immediately. Your credit limit will be shown on your statement.

Theft, Loss or Misuse of the Directory Card

If your Directory Card is lost, stolen, or misused by someone without your permission, you may have to pay up to £50 of any loss to the creditor. If it is misused with your permission you will probably be liable for ALL losses. You will not be liable to pay the creditor for losses which take place after you have told the creditor about the theft etc. as long as you confirm this in writing within 7 days.

Payment

Next Directory Flexible Account allows you to spread the cost of purchases (subject to status & approval). You must make a payment every month of at least the minimum payment shown on your statement. You can choose to pay more if you want to, up to the full balance. If you only pay the minimum payment it will take longer to repay the balance and you will pay more overall. Missing a payment could have severe consequences and make obtaining credit more difficult.

Minimum Payment

We will calculate your minimum monthly payment by adding together the total outstanding balance on your account and the total service charge that you would pay over 12 months on that balance, your minimum monthly payment will be 1/12th of the total or £5, whichever is the greater. If, however, your outstanding balance is less than £5 you will only have to pay your outstanding balance. Your minimum monthly payment will be recalculated in the same way whenever there is a change in the outstanding balance of your account (e.g. further goods are charged to your account, you return goods, or you make a payment).

Service Charge

Our service charge is 25.99% APR (variable). If you do not pay your full balance in any month by the date stated, the service charge will be added as follows:

on purchases from Next Directory and the delivery charge shown on your statement, from the date your goods were sent to you; and
on purchases from Next Group Plc stores using your Next Directory Card, purchases of gift vouchers or gift cards on your account and any warranties, from the date of purchase; and
on wine and flowers, from the day after despatch to you; and
on any delivery, collection, installation and removal charges, from the day after your goods were sent to you, installed, or collected from you and for your copy of the Next Directory and any supplemental brochures, from your statement date; and
on a deposit, from the date it appears on your statement and on made to order furniture (including sofas), from the day after delivery to you; and
on any outstanding balance from your previous statement which is brought forward to your current statement; and
on brown and white goods (including washing machines, tumble dryers, combined washers and dryers, fridges, freezers and ovens) from 14 days after the date of your order.

Any part payment made by you will be taken into account when calculating the following month's service charge. Our service charge is calculated on a daily basis on the outstanding balance of your account. If you do not pay your account balance in full by the date shown on your statement, the service charge will be charged on your outstanding balance from the date of your last statement. You will not be charged any more service charge than has previously been added to your account if we receive payment of the full outstanding balance by the date shown on your statement. We may charge an advance payment on first order. If we do ask for this we will tell you when you place your first order.

In calculating the APR we have not taken into account any changes which we may make to our interest rate, or any other changes which enter into the calculation of the APR. We may introduce or vary the interest rate or such charges at any time, by giving you notice.
By way of example, the total charge for credit would be: £38.92 if purchases were made up to a credit limit of £300 and repayment was made over 12 months by 12 equal payments and that the interest rate remained the same throughout the period.

Arrears Charges

If you fail to make the minimum payment by the date specified in your statement you will be charged an administration fee of £1 which will be added to your next statement. If you fail to clear the minimum payment balance on any subsequent statement by the date specified you will be charged an additional administration fee of £7.50 which will be added to your next statement. If you send us a payment and it is returned unpaid we will charge you £5.50.

We will charge you a late payment fee of £7.50 if your account is two months in arrears. We may charge you for administering your account. Any charges will be added to your account. If your account is transferred to a debt collection agency then an administration charge of £10 will be added to the balance owing to your account on transfer.

Customers Who Pay Upfront by Credit or Debit Card

Customers without a flexible Next Directory account ("Next Account") can pay by credit or debit card. The remainder of the terms and conditions set out below will still apply.

Orders

A contract is formed between Next and you when we despatch the goods you have ordered. Until the goods are despatched the order may be cancelled. Exceptions apply to personalised items and goods made to your order, which cannot be cancelled once you have received email confirmation that your order has been accepted. For a list of exceptions please see Returns below. For security reasons, until you have placed an order for goods, received your first statement and a payment has been received for those goods, you will be unable to order Gift Cards/ vouchers, ask for delivery to a store or to an alternative address. For security reasons we may restrict the volumes of certain items to be sold in any one transaction.

Delivery Charges

Our delivery charge to mainland UK is just £3.99 no matter how large your order, with the following exceptions: Fresh Flowers £3.99 per bouquet, wine £3.99 per box, prescription glasses £3.99 per pair, personalised picture gifts £3.99 per item, gift cards and vouchers £2.00 per delivery, large domestic appliances £19.99 per item, digital photos £1.50 per order and photo gifts up to £7.50 per order, charges will be detailed at point of order.

The following charges apply for delivery of selected large Home items outside mainland UK: Northern Ireland £15, Isle of Man, Channel Islands, Scilly Isles £30 and Scottish Islands £55. For delivery outside the UK, other than to BFPO addresses, please see the terms and conditions specific to the country in which you are resident.

We do not deliver fresh flowers or wine outside mainland UK, this includes to BFPO addresses.

Free Delivery Offers

Free delivery offers are subject to availability and are NOT applicable to Flowers, Wine, Next Prescription Glasses, Gift List, Personalised Picture Gifts, Photo Art, Gift Cards, Photographs, Selected Home Items (including Made to Measure Items, Bespoke House Signs, Paint, Bathroom Suites, Kitchens, Large Domestic Appliances, Fitted Bedrooms By Hammonds, Wooden Flooring and associated accessories) delivery to alternative addresses and to addresses outside mainland UK.

Next Day Delivery

The next day delivery service applies on orders placed before 9pm Sunday - Friday. Orders placed on Saturday will be delivered on Monday. The next day delivery service is only available in our personal courier areas and is subject to stock availability and demand. When the personal courier service is not available, Next will deliver by an alternative carrier and this may take longer. Flowers, wine, prescription glasses, Gift List, personalised picture gifts, photo art, photographs, selected home items (including made to order items, paint, bathroom signs, upholstered goods, large domestic appliances) are excluded from the personal courier and next day delivery service. Delivery times cannot be guaranteed. Next Day Delivery is not available during Sale periods. Specific delivery details will be confirmed at the time you order.

Send to a Friend Delivery Service

Our ‘Send to a Friend’ delivery service is available only to Next Directory credit account holders. The service allows orders to be delivered to the account address as well as up to 5 other addresses. Additional delivery addresses can be added to your Account either during checkout or by logging into ‘My Account’ and selecting the ‘Delivery Address’ option. (Unfortunately we are unable to deliver to workplace addresses). After the new address details have been entered we will ask you to authenticate the new address against your billing address by entering your credit card details (the credit card must be registered to your billing address). We will not take any payment from the card and the information will not be stored by us, it is simply used as a security check. Once you have completed this step you can start delivering items to an alternative address. To enable us to deliver to a different address to your ‘Account Address’ we will require you to pay by credit card for your order when you checkout. The credit card must be registered to the Account Address. Gift Cards can not be used for goods purchased and delivered to an alternative delivery address for security reasons. In the instance that part of the order is delivered to a store and part is delivered to a new address, the order will still need to be paid for in full by credit card.

Fresh Flowers & Wine Only

Most fresh flower orders placed before 5pm can be delivered the next day. Flowers ordered between 5pm Friday and 5pm on Saturday will be delivered Monday and orders after 5pm Saturday and 5pm Monday will be delivered on Tuesday.Orders made on Saturday or Sunday will be delivered on Monday and Tuesday respectively. No deliveries are made on Bank Holidays or the day following a Bank Holiday. Deliveries are made Monday - Saturday between 7.00am - 7.00pm (except Bank Holidays). Delivery times cannot be guaranteed. Delivery is to mainland UK only; subject to courier availability (this excludes Northern Ireland and all offshore regions). Most wine orders placed before 4.30pm can be delivered within 48 hours. No deliveries are made on Bank Holidays or the day following a Bank Holiday. You will be advised of delivery availability at time of order. Orders for alcohol can only be taken from those over 18 years of age. Flower and wine orders are not returnable, for refunds on a faulty item please phone 0844 844 8050

Offer Order Codes

Free Delivery and other offer order codes remain the property of Next Directory, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

Store Collections

Delivery to stores is free. This service is available in over 400 Next Stores but is not available until you have received your first statement and you have made a subsequent payment, for made to order items, digital photos and photo gifts, flowers or selected large/bulky items.

Please take a form of personal identification e.g. driving license or utility bill and either your Directory Card, statement, delivery note or letter accompanying your Directory.

Cancellations

Fresh flower cancellations and changes are possible up to 48 hours prior to delivery (see also return of selected items below).

Returns

You may return any item free of charge within 8 working days of receipt, in a new and unused condition and in its original packaging, however if you return all items ordered in one transaction, any one of which is collected by our courier, you will be charged a collection fee of £3.99. If you return items after this time we may refund only the current, or last selling price of the item to your Next Account.

Returned items which are not in new or unused condition, or which are returned after this period may not be credited to your account unless they are faulty. We are unable to accept the return of large bulky items, domestic appliances or the copy of the Next Directory through our stores.

We cannot accept any returns through our airport stores. A non-refundable collection charge of £30.00 will be applied to selected furniture items if delivery is refused, or collection is requested, unless the product is faulty or does not fit the description given.

No refunds or exchanges can be given on items made to your specification, such as sofas, digital photos and photo gifts and made to measure curtains, unless there is a manufacturing defect or the goods are not as ordered. No refunds or exchanges can be given on either sample pots or full size pots of paint unless there is a manufacturing defect, or the goods are not as ordered.

For hygiene reasons certain jewellery items, cosmetics and grooming products, mattresses, divans, duvets and pillows cannot be returned if unwrapped unless faulty. Self assembly furniture cannot be returned if assembly is part or fully completed unless the item is faulty. Perishable items such as food, drinks and fresh flowers cannot be returned unless found to be faulty.

Where a product has a security seal, a refund or exchange will not be given if the seal is broken. Your legal rights are not affected. Gift cards/vouchers cannot be returned or exchanged for cash. Because each upholstery item is made to your specific order, a non refundable deposit of 10% of the total value of the order will be charged to your account 10 days after the date of your order.

Returns by Courier

To make a return by courier, contact your courier direct (they will leave a number with the delivery), or call 0844 844 8000, or contact us via SelfServe, or online to arrange for your courier to collect the items from your home. Items left for the courier to collect are left at your own risk. There is a charge of £3.99 for this service if you return all items ordered in one transaction. This will be applied on the return of the final item from a single order, if items are not returned at the same time. Returns via our stores are free of charge.

Returns by Post

To return by post call 0844 477 4874 to request a returns label, then take to your nearest post office.

Returns to Store

This service is available in all Next stores except our airport stores and is free of charge. If you are returning an item via a store, please take your delivery note with you. For details of your nearest store please call 0844 844 8939 or log on to next.co.uk/storesearch.asp. Certain items cannot be returned to stores, as detailed above.

Returns for customers who have paid by credit/debit card

Returns are charged at £3.99 unless you are returning to the store. Returns to store are free of charge. Simply call 0844 844 8000 to arrange for a courier to collect the items from your home. Items left for the courier to collect are at your own risk. To return by post contact 0844 477 4874 and we will send you a pre-paid label. Any charges will be deducted from your credit/debit card prior to any refund.

Payments

Next Directory Flexible Account allows you to spread the cost (subject to status & approval) APR 25.99% (variable).

By credit & debit cards

We accept all major credit and debit cards. The card must be registered to the address where your Next Account is held.

We are unable to accept Cards that are due to expire within the next 5 days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.

By SelfServe

Call 0800 587 7758 and key in your SelfServe number (shown on your statement or delivery note) to make your payment.

Online @ next.co.uk

Visit http://www.next.co.uk/account and follow the on-screen instructions.

By cheque

Cheques should be made payable to Next and posted to Next, P.O. Box 4000, Sheffield, S97 3ET.

A full explanatory leaflet is available by calling 0844 844 8333 or by writing to Next, P.O. Box 4000, Sheffield, S97 3ET.

By Next Gift Voucher

Please insert your Customer Number on the back of the voucher and keep a note of the serial number.

Complete the payment slip and send by recorded Track & Trace delivery to Next, P.O. Box 4000, Sheffield, S97 3ET. We advise you to ensure the method of postage chosen requires a signature by the recipient and carries sufficient insurance for the value of the vouchers sent.

By Next Gift Card

You can either call SelfServe on 0800 587 7758 with your SelfServe number, or redeem your Gift Card online.(Please note for security reasons if you are not a credit account holder you will not be able to redeem your giftcard online). You will need to key in the Gift Card number shown on the back. You can use the full or part balance on the card to make a payment. You cannot use refund or Euro cards to pay your account.

Online Banking

To pay your account using your online banking service, please quote the following details:
Account Name: NEXT PLC
Bank Account Number: 02462087
Sort Code: 40-27-15
Reference: Please quote your Customer Number e.g. AB123456

Direct Debit

Call 0844 844 8333 and we will set up your Direct Debit over the phone or go online at http://www.next.co.uk/directdebit to download an application form.

Digital Photos and Photo Gifts

Next's liability to you in respect of your order (including in respect of delayed, corrupted, damaged and lost orders) is limited to the value of the order. If the images you submit are of value, or you are using the service for business purposes, such that, in the event your images were damaged, destroyed or lost, your loss would exceed that amount, you should take out the appropriate insurance at your responsibility. Your legal rights are not affected.

We recommend that before submitting digital images to us you retain a copy for yourself to use in the unlikely event of your images being lost or corrupted. In particular, whilst the web album service is intended to provide a convenient way of grouping your images and sharing them with others, it is not intended as stand alone depository for your images and you should not rely on it as such. You should always retain your own copies of all images uploaded.

Delivery of prints

All prints will be delivered to the delivery address supplied by you during the registration process. Your order will be accepted upon Next notifying you by email that your order has been accepted and has agreed to supply the prints, greetings cards and/or photo gifts to you.

Time for delivery of photos and photo gifts is an estimate only and it is not a condition of this agreement.

Returns and cancellations

You hereby consent to the Next photo printing services commencing immediately and as such you will not have a right to cancel your order. However, in the event that you are unhappy with any aspect of our online print services, you will be entitled to send the prints back to Next within 28 days of receipt whereupon Next will provide a full refund of the purchase price. Due to the personalised nature of photo gifts and greetings cards, we are unable to offer refunds on these items, except where we are required to do so by law. Your legal rights are not affected by this section. If you have any questions please contact 0844 844 8510 or send an email to internet_correspondence@next.co.uk. Your legal rights are not affected.

Illegal use

You warrant that you will not use any of the photo printing services for any fraudulent or illegal purpose and that you will not submit any image that:

(a) is unlawful, pornographic, indecent, defamatory, offensive, obscene, otherwise objectionable or harmful to (or which depicts harming) children in any way; or

(b) would constitute, assist or encourage a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law; or

(d) Use the service to transmit or invite access to any images described in paragraphs (a) through (c) above.

and you accept and undertake that you will be liable for any action taken against Next in relation to such activities and will fully indemnify Next against all actions, claims, demands or costs which may arise as a result.

Right to decline

Next reserves the right to decline to print or return any image.

Intellectual property rights

You warrant that you are the owner of the copyright in any material that you send to us for reproduction.

Liability

Without prejudice to the first paragraph of the Digital Photos and photo gifts section, (general liability statement) above, Next's liability to you shall be limited to the sum of £50 for any one incident or series of related incidents and up to a total of £100 for all incidents in any period of twelve months.

Without prejudice to the first paragraph of the Digital Photos and photo gifts section (general liability statement) above, Next shall not be liable for any economic loss, profits or anticipated savings, any loss of goodwill and reputation or any loss of data or any consequential loss as a result of breach of contract and/or negligence.

Your legal rights are not affected by this clause.

Prices

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax. The correct price will be shown on your delivery note. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within ten days and is in new condition. Certain products cannot be returned. See Returns section above, for details. All prices shown are cash prices in sterling. We reserve the right to alter or amend the credit charges, to withdraw credit, to accept or reject orders, to request part payment, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store.

Usage

All products are sold on the basis that they are suitable for domestic use only. Please contact us for further information if you intend using any products in a business or public environment.

Availability

All orders for products are subject to availability. In the event of seasonal supply difficulties of fresh flowers we reserve the right to substitute flowers and packaging of equal quality and value. For champagne or wine, vintages and labels may vary from those shown.

Colour Reproduction

Next designers and Next Flowers take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

Payment Plans

The service is restricted to Next Directory flexible account holders only and will only apply to purchases of products which Next has agreed can be paid for over 26 or 52 weeks.

For each week of your agreement (26 or 52 weeks), Next will charge to your flexible account the weekly payment due. You will receive your statement as normal each month and in order to benefit from the interest free credit offered under this arrangement, you simply need to make the weekly repayments for your purchase that have become due in the previous month. These payments are required in addition to the minimum monthly payment required on any other purchases you have made on your flexible account in the usual way. Simply make the total repayment by the date stated and you will not be charged interest for your weekly priced item.

If you do not make the minimum payment required that month for your interest free items, the unpaid amounts will remain on your account and interest will then be applied to the outstanding balance at the normal rate of 25.99%. A new required payment will be shown on your subsequent statement and you will need to make at least this repayment by the date specified to avoid further action being taken and additional charges accruing to your account.

Payments made to your account will be first credited to the purchase of your weekly priced item and then to any other balance on your account, in the order specified in the terms and conditions of your existing flexible account.

If you wish to pay weekly you may do so.

Should you default on any payment for two consecutive months, Next reserves its right to terminate your ability to take advantage of the interest free option and the full balance outstanding for the item(s) will be added to your account. If such action is taken, Next will withdraw the opportunity for you to delay payment as described above. This means you will be charged interest on the total outstanding balance. Next also reserves the right to refuse further orders on your account if you default on any payment.

Next Directory Card

The issuing of a Directory Card is subject to the status of your account.

Purchasing goods with your Directory Card is subject to the credit limit of your Account, which is variable. Collections and returns are available in most stores (excluding our airport stores) but are not available on first orders, for sofas and selected items.

Store transactions will be charged to your account normally within 1 day of purchase, returns will normally be credited to your account on the next working day. We are unable to accept the return of certain items to the Next Directory and through our stores (including our airport stores).

Items will be detailed on your account statement.

Recommend A Friend

This offer only applies to flexible account holders only. To qualify for this offer your friend must not currently be a customer of Next Directory and must be eligible to open Flexible Credit Account

Applications are subject to status. Before the credit is applied your friend(s) must place a minimum order of £50 which must be kept and not returned (excluding the cost of the Next Directory).

The order must be received by the 31st July 2011 in order for you and your friend to qualify for the account credit.

We reserve the right to substitute a similar offer.

On receipt of their Next Directory, your friend will be invoiced for £3.75.

Customer Ratings And Reviews

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Next (the "CRR Service"). To the extent of any conflict between our Privacy Policy and these Terms of Use, these Terms of Use will take precedence in respect of the CRR Service.

By submitting any content to Next, you represent and warrant that:

You are the sole author and have not copied the content from any third party;
All content that you post is accurate;
Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

That is known by you to be false, inaccurate or misleading;
That infringes any third party's copyright, trademark, or privacy;
That is, or may reasonably be considered to be, defamatory, racially or religiously biased or offensive, contains obscene language, or is threatening or harassing to any individual, partnership or corporation;
That includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or
That contains any computer viruses, worms or other potentially damaging computer programs or files.

For any content that you submit, you grant Next a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our websites that we deem, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. We do not guarantee that you will have any recourse through Next to edit or delete any content you have submitted.

Ratings and written comments are generally posted within two to four business days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Next, are responsible for the contents of your submission.

By submitting your email address in connection with your rating and review, you agree that Next and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Next Baby Boutique Forum

These terms of use govern your conduct associated with the Baby Boutique Forum offered by Next at http://forum.next.co.uk/. If you do not agree to be legally bound by all of the following terms then please do not access and/or use this forum. Users of the forum agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-orientated or any other material that may violate any laws be it of your country or International Law. Doing so may lead to you being immediately and permanently banned, with notification to your Internet Service Provider if deemed required by us. The IP address of all posts are recorded to aid in enforcing these conditions.

The Next Baby Boutique Forum operates on a post-moderation process. This means that anything that you publish to the forum will appear straight away.

Please remember that all the information that you post on the Next Baby Boutique Forum is in the public domain. We do not guarantee that users of the forum will have any recourse through Next to edit or delete any content that you have submitted.

Occasionally you might find some content you don’t like or feel breaks the guidelines. Please report anything you disagree with to the moderators and they will be happy to review it for you. You can do this by selecting the “report” option below any piece of content. We’ll review and take action as quickly as is reasonably possible.

Next reserves the right to remove, edit, move or close any topic at any time should we see fit. Next reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not Next, are responsible for the contents of your submission.

Next does not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions or statements posted by users on the Baby Boutique Forum. Any information or material placed on the forum by users, including advice and opinions, is the view and responsibility of those users and does not necessarily represent the views of Next.

None of the content that you submit shall be subject to any obligation of confidence on the part of Next, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees. Posting any content that has an attached risk of prosecution for you or us, such as anything defamatory or breaking a copyright infringement is not allowed.

The NEXT Baby Boutique Forum should not be used for promotion or commercial solicitation to our members. We consider spam to include promoting web addresses, products or service. Action will be taken against any company found to be passing themselves off as an individual.

To use the NEXT Baby Boutique Forum you need to register and set up an account. Please only use one account, as we may remove any accounts that appear to be duplicated or suspicious. For your safety online, we ask that you don’t include your full name, an email or website address, telephone or fax number in your username. We also request that you do not use any terms that others may find offensive. Your username is how other members of the forum will identify you. To avoid confusion please don’t use terms that misrepresent yourself or other forum members.

As a forum user you agree to any information you have entered to being stored in a database. By submitting your email address in connection with your registration to the forum, you agree that Next may use your email address to contact you about the status of any forum posts that you make.

Our three-strike policy - the NEXT Baby Boutique Forum operates a three-strike policy for anyone found to be breaking the house rules or site terms and conditions. The three-strike policy is: First Warning: A reminder of conduct Second Warning: A warning that further infringements will result in a ban Third Warning: Exclusion from the forum

New Customer Online PIN Incentives

The incentive offer is valid for one order only. The incentive is valid until the date shown with your offer.

This offer is only valid on introductory orders with Next Directory. One incentive per customer only.

The incentive can only be activated once the PIN number is registered at next.co.uk. It can only be entered via the registration page at next.co.uk (unless another URL is provided with your PIN offer).

Incentive is only valid on orders placed at the time of registering for an account. It will not be valid if account is created and order is placed at a later date.

The incentive can only be used for purchases made online at next.co.uk (or at another URL if stated with your PIN). It is not valid for in store or telephone transactions. Redemption of the incentive discount involves applying for a Next Directory Credit Account.

The incentive is only valid on introductory orders over the specific amount stated with your PIN at next.co.uk. Offer excludes flowers, wine, prescription glasses and photo processing.

If the order is returned, the money off incentive is not refundable.

The promotion PIN code/ card is not for re-sale and cannot be exchanged for cash. No change or refund will be given. The PIN/ card will not be honoured if it is sold or exchanged. The PIN (if presented in a card format) remains the property of Next and is not a cheque guarantee, credit or charge card.

Next cannot accept responsibility for your online PIN/ card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.

Offer open to UK residents over 18 years old only (except employees of Next plc).

Next reserves the right to amend these terms and conditions and/or discontinue the incentive disount at any time.

Your statutory rights are not affected.

If not already an existing customer of Next, when you apply to redeem your money off incentive you must apply for a Next Directory Credit Account. Credit applications are subject to status. We search the files of credit reference agencies who record the search and we share information about you and the conduct of your account with them, the other lenders and relevant third parties. Information about you and other members of your household including credit and electoral roll data and those with whom you are financially linked will be used to verify your identity and for credit assessment of you and them. We may also use your information, including shopping habits, to open and run your credit account including payment recovery, fraud prevention and debtor tracing and for our marketing. We may contact you for marketing purposes. 25.99% APR Typical. Next Directory is a trading name of Next Retail Ltd, and a member of Next Group Plc. Next Retail Ltd, Desford Road, Enderby, Leicester LE19 4AT. Registered No.4521150.

Existing customer Online PIN Incentives.

The incentive offer is valid for one order only. The incentive is valid until the date shown with your offer.

This offer is only valid on orders with Next Directory. One incentive per customer only.

The incentive can only be activated once the PIN number is registered at the URL detailed with your PIN. It will not be valid via normal log in from next.co.uk

The PIN can only be used for purchases made online at the URL stated with your PIN. It is not valid via next.co.uk through in store or telephone transactions.

The incentive is only valid on orders of over the specific amount stated with your PIN. Offer excludes flowers, wine, prescription glasses and photo processing.

If the order is returned, the money off incentive is not refundable.

Next cannot accept responsibility for your online voucher PIN/card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.

Offer open to customers of Next Directory, who are UK residents over 18 years old only.

Next reserves the right to amend these terms and conditions and/or discontinue the incentive discount at any time.

Your statutory rights are not affected.

The Promoter is Next Retail Limited, trading as Next Directory, Desford Road, Enderby, Leicester, LE19 4AT. Registered number 4521150.

Summer 2011 Preview

15% DISCOUNT WILL NOT BE INCLUDED ON SMALL DOMESTIC ELECTRICAL APPLIANCES.

Our delivery charge is normally £3.99. One free delivery offer per customer. Free delivery is NOT applicable to Gift Cards, Flowers, Wine, Next Prescription Glasses, Personalised Picture Gifts, selected Home items, delivery to alternative addresses or during a Sale period.

Free delivery and other offer codes remain the property of Next Directory, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

This offer cannot be used in conjunction with any other offer. When purchasing multi-buy items, we will calculate the best offer for you, not both.

This offer is only available on Summer Preview 2011 orders placed on or before Sunday 27th February 2011.

Complaints

If you do have a complaint please write to Next Customer Services, PO Box 4000, Sheffield, S97 3ET or call 0844 844 8333. Next welcomes and learns from complaints. We aim to deal with complaints speedily and sympathetically. All complaints are logged, investigated and replied to.

Financial Complaints - Where complaints related to the consumer credit offer are not resolved to the customer's satisfaction the customer may have the right to refer their complaint, in writing, to the Financial Ombudsman Service, for independent investigation. Details will be provided as appropriate.

Copyright

Company Registered Number: 4521150
United Kingdom VAT Registration: GB 179 7658 90
Eire VAT Registration: IE 9973 522 O
Germany VAT Registration: DE 173548186
Cyprus VAT Registration: CY 99200002 N
Spain VAT Registration: N 0060092 D
Jersey GST Registration: 0002822
Finland VAT Registration: FI 2278066-9
France VAT Registration: FR 27 514868827
Holland VAT Registration: NL 814246205 B01
Sweden VAT Registration: SE 516405444601
Italy VAT Registration: IT 00136189990
Lithuania VAT Registration: LT 100005119714
Belgium VAT Registration: BE 0822478341
Estonia VAT Registration: EE 101344209
Latvia VAT Registration: LV 90009253362
Poland VAT Registration: PL 5263024325
Denmark VAT Registration: DK 10163560

Next Gift Card

Your Gift Card can be used by you if you are the purchaser or given as a gift. You can use the card in full or part payment for goods purchased in participating Next Retail stores or if you are a credit account holder it can also be used online at next.co.uk.(Please note for security reasons if you are not a credit account holder you will not be able to redeem your giftcard online). Alternatively, the balance on the card can be used to pay a Next Directory account via next.co.uk or by calling Selfserve on freephone 0800 587 7758 and quoting your Selfserve account number which can be found on your statement or delivery note.

You can top up your card at any time in participating Next Retail stores, up to a total maximum of £200 / €250

Any payment credited to the card which is subsequently dishonoured will result in the credit to your card being revoked.

The value of your purchases will be deducted from the balance on your card when presented; any remaining balance can be used against future purchases. Purchases and refunds made outside of the UK will be subject to currency conversion at the prevailing daily rate.

The card is not for re-sale and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if sold. If found please cut in two and return to The Next Banking Department, Next Retail Limited, Desford Road, Enderby, Leicester,UK, LE19 4AT.

To check your balance at anytime call 0844 412 0300 in the UK or 1890 886 111 in the Republic of Ireland. Your balance will be updated after every purchase and will be shown on your till receipt.

The card will automatically expire 24 months after the last time that you use it to make a purchase or check your balance and any remaining balance will be deducted.

Next cannot accept responsibility for your card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.

This card remains the property of Next and is not a cheque guarantee, credit or charge card.

Next reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected

Next Retail Refund Card

This card has been credited with the value of goods returned and can be used by the recipient only in full or part payment for goods purchased from participating Next Retail stores. This card cannot be used to purchase from the Next Directory, pay a Next Directory account and cannot be used at www.next.co.uk or www.nextdirect.com or to purchase gift vouchers or giftcards.

Before you receive the card we may ask for your address which we will retain to monitor use of our refund policy. On redemption you may be required to confirm your address and if this does not match the address previously given we reserve the right to refuse to honour the card.

The value of purchases will be deducted from the balance on the card when presented; any remaining balance can be used against future purchases. Purchases and refunds made outside the UK are subject to currency conversion at the prevailing daily rate.

The card is not for re-sale or transferable and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if sold. If found cut in two and return to The Next Banking Department,. Next Retail Limited, Desford Road, Enderby, Leicester, UK, LE19 4AT.

To check the balance at any time call 0844 412 0300 in the UK or 1890 886 111 in the Republic of Ireland.

The card will expire 24 months after last use or balance check and any remaining balance will be deducted.

Next cannot accept responsibility if your card is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.

This card remains the property of Next and is not a cheque guarantee, credit or charge card.

Next reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected

Made To Order Curtains, Curtain Accessories, Cushions & Blinds Terms & Conditions Only

Measurements

Please check your measurements using our measuring guides to ensure that the correct sizes are ordered. All products are to fit the measurements you have provided and are made to order and orders cannot therefore be cancelled or altered once the order has been placed.

WE STRONGLY RECOMMEND THAT A FREE FABRIC SAMPLE IS ORDERED TO ENSURE THE COLOUR AND TEXTURE ARE TO YOUR LIKING as computer monitors vary greatly in colour and shade representation and are not an exact representation of the product.

Cancellations

As all items are made to order, cancellation is not possible once the order has been placed. This is due to the products' bespoke nature.

Delivery

We aim to despatch all items within 7 working days of the order being placed. We will email you when your products are despatched. Delivery is by courier at a cost of £3.99 per order. Delivery is usually during business hours. For certain areas such as Northern Ireland, Scottish Highlands and Islands, Isle of Man and the Channel Islands, delivery will take an extra day. Delivery times cannot be guaranteed.

Returns

Products are all made to order so can only be returned if faulty, or not made to the specification given. If you wish to arrange for goods to be returned, please contact customer services on 0844 844 8600. If the products are is considered faulty by Next we will at our discretion either rectify the problem or offer a full refund and you will incur no return postage costs. If the returned goods are found not to be faulty a fee for carriage will be charged at £9.95 per order (to include collection and re-delivery) and the goods will be returned to you with no credit being made to your account or refund given.

Availability

All products are subject to availability. Availability is usually advised when placing an order but if this is not possible we will advise of any delay as soon as possible.

Usage

All products are sold on the basis that they are suitable for domestic use only. Please contact us for further information if you intend using any products in a business or public environment.

Domestic Appliance Terms & Conditions Only

Please read these product terms and conditions carefully as they set out the terms under which Next Domestic Appliances, (operated by DRL Ltd, trading as Next Domestic Appliances) makes the products available to you ("Product Terms").

Prices

The prices payable for the items that you order are clearly set out on the web site and in the Next Directory. All prices are expressed inclusive of any VAT payable. The price of the items does not include the delivery charge. The delivery charge is ££19.99* for mainland UK (£29.99 for Northern Ireland). Prices can change and we always bring you the latest prices as quickly as possible. *Please note that there is an additional charge of £5.99 for deliveries made on a Saturday, £9.99 for next day and £2.99 for rapid deliveries (available in mainland UK only).

Product dimensions, weights, colours & specifications

It is important to note that the product dimensions do not include any protruding features such as, controls and handles etc. Product dimensions represent the casing of the appliance only.

Whilst we try to be as accurate as possible, all sizes, weights and measurements quoted on this website are approximate.

Images of the products shown on this website are for illustrative purposes only. We have made every effort to display all product colours accurately. However we cannot guarantee that the image displayed on your monitor will accurately reflect the true colour of the product delivered to you. Please be aware that colours may differ between manufacturers.

Whilst every effort has been made to ensure that product specifications are correct on this website due to continual product development through research & design specifications may change without notice.

Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you as soon as possible. Payment will be taken for out of stock appliances to secure stock, only if you are happy to proceed with the order and agree to wait for the appliance.

Contract

There will be no contract of any kind between you and us until payment for your goods is authorised by your Next account, bank or credit card issuer. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that payment for the goods is authorised, (and not before), a contract will be made between you and us. Authority for payment must be given at the time of the order. Payment for your order will be taken once stock availability has been confirmed. If for any reason the goods can not be supplied then payment will be refunded in full. Refunds can take up to 30 days as per the Distant Selling Directive.

Delivery

Delivery will be made to the address specified by you. Please note that our standard delivery of products is within mainland UK, including the Isle of Wight. Our courier will make all deliveries to you. We do our best to secure delivery within 3-7 working days, (up to 14 working days for Northern Ireland), of the date of your order. If you order and specify items with different delivery dates, we will ship them separately and you will be charged a delivery charge each time. The cost for delivery is £19.99 (£29.99 For Northern Ireland) regardless of the number of items delivered, on a particular date. There is an additional charge of £5.99 for deliveries made on a Saturday, £9.99 for next day and £2.99 for rapid deliveries (Please note, this service is only available to UK mainland postcodes). Surcharges may apply for special deliveries where there are access restrictions. If you are not at home for a pre-arranged delivery then we reserve the right to charge you £19.99 (£29.99 Northern Ireland) agaain to redeliver your order. If you wish to change the delivery date once it is agreed then please give us no less than 3 working days notice prior to delivery. If less than 3 working days is given, an additional £19.99 (£29.99 for Northern Ireland deliveries) may be charged.

On delivery our couriers will unpack the appliance and you will be required to sign a Proof of Delivery which shall be conclusive evidence that you have received your order.

You agree to check the goods on receipt and inform us of any obvious external cosmetic damage following inspection of the goods. If there is any obvious cosmetic external damage to the goods at the time of delivery then you agree to note these on the delivery paperwork or refuse the delivery.

Signing the delivery note to accept receipt, allowing our drivers time to unpack the goods and confirming you have inspected them for any obvious external cosmetic damage are conditions of the sale and we reserve the right not to complete the delivery if you refuse these conditions. If we refuse delivery then the goods will be returned and all monies paid will be refunded.

Where any obvious cosmetic external damage has been noted on your Proof of Delivery this shall not affect your legal rights. Please refer to our Returns section for information on Non Faulty and Faulty Goods.

Subject to the other provisions of these conditions we shall only be liable for any foreseeable consequence to both of us at the time you make the relevant order. Our liability shall not in any event include pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods.

All products are sold on the basis that they are suitable for domestic use only. Use of products for non domestic use could void your warranty.

Next day delivery

There is an additional charge of £9.99 payable for next day deliveries. In order to qualify for next day delivery, orders must be placed before 12 noon on the day before your required delivery date*. We will endeavor to get your new appliances to you the next day. When this is not possible a suitable alternative delivery date will be offered. All other Terms and Conditions apply, including those for additional services.

*Please note, next day delivery is only available on orders placed Monday to Friday. This service is available in UK mainland only.

Rapid delivery

There is an additional charge of £2.99 payable for rapid deliveries. Rapid delivery is available on selected products only. We will endeavour to get your appliances to you as soon as 2 working days. When this is not possible a suitable alternative delivery date will be offered. This service is available for mainland UK deliveries only. All other Terms and Conditions apply, including those for additional services.

Connection

You can request that our delivery team connect your freestanding washing machine, washer dryer or dishwasher. This must be done at the point of order and a charge* will be made for each item.

Connection can be carried out to an existing standard domestic appliance water connection situated within one metre of the appliances location and to a suitable existing 13 amp socket within reach of the appliance's power lead. Included in the connection will be the removal of transit brackets and a test of the appliance.

The delivery team will be unable to connect your new appliance if:

The old machine is not disconnected.
Any electrical/plumbing supplies needed fail the delivery team's testing or are considered unsuitable.
Any water supply needed cannot be isolated or is unsuitable.
Any drainage/waste facilities needed are unsuitable.
Mechanical adjustments are required to the appliance(s) to overcome such things as water pressure problems.
Alterations to existing plumbing and electrical wiring are required i.e. Hard Wired.
Alterations are required to existing cupboards and cabinets.

* Connection of a freestanding washing machine, washer dryer or dishwasher to suitable existing plumbing and plug socket is £19.99 per item.

* We reserve the right to retain the connection charge if connection fails for any of the reasons mentioned above. Please note, this service is only available in mainland UK.

Recycling

You can request that our delivery team collect and recycle your old appliance. This must be done at the point of order and a charge will be made for each item**. We have a maximum pick up weight of 50Kg.

All goods for collection and recycling must be disconnected from all water, electrical and gas supply in advance of the goods being removed and free from any housing units. All appliances should be emptied and, in the case of refrigeration, products defrosted. Only like for like appliances can be collected for recycling.

Collected goods for recycling are deemed to have zero value.

** Recycling for each appliance is £9.99.

* We reserve the right to retain the collection charge if collection fails for any of the reasons mentioned above.

Please note, this service is only available in mainland UK.

Cancellation

If you wish to cancel your order we ask that you advise us at least 3 working days before your planned delivery date and you will receive a full refund.

If 3 working days notice is not given, we will not refund the delivery charge of £19.99 (£29.99 for Northern Ireland). Where the goods have been delivered to you, you may return them for up to 7 working days from the date of delivery, in line with the distance selling directive. We reserve the right to charge you to collect the goods and to charge you for any damage that may have occurred whilst the goods have been in your possession, if necessary. For further information and charges please see Returns. No goods can be returned to store for a refund - all cancellations must be processed via Next Domestic Appliances. This does not affect your legal rights.

Returns - Non Faulty Goods

If you decide to return your goods to us we do reserve the right to charge you £99.99 for collection. Refunds can only be made by the same method used for purchase.

If for any reason you need to return an item within 7 working days of receiving delivery, please call the Next Domestic Appliances customer help line (0844 844 8907) and advise a member of our team that you wish to return the product and the reason for return. We will then organise for the goods to be collected by our courier usually within 5-7 days. The charge for collecting goods is £99.99 which reflects the actual cost of collection.

Under the terms of the distance selling directive you as the customer have a duty of care for the product whilst it is in your possession. If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made. Items purchased at Next Domestic Appliances cannot be returned to a Next store. Your legal rights are not affected.

Returns - Faulty Goods

Notwithstanding our Delivery condition above If, after the goods have been fitted, you find a fault; we reserve the right to request that the following steps are complied with:

you provide written notice of the defect to us and/or telephone us quoting your order reference number within 7 days of discovering the defect ; and
you allow us to provide an engineer, you will be contacted to arrange a house visit to inspect the goods and confirm the fault or if asked by us we will arrange for the goods to be collected from you and returned Next Domestic Appliances at the our expense for the examination to take place there.

Upon confirmation from the engineer that there is fault, and the goods do not conform to the contract, we shall at our option repair or replace such goods (or the defective part) or refund the price of such goods, whichever is considered to be economically viable by Next Domestic Appliances.

Next Domestic Appliances shall not be liable for the goods if you continue to use the goods after giving such notice to us; or alter or repair the goods without the written consent of Next Domestic Appliances.

To resolve your problem with regard to Faulty products please contact one of our helpful and friendly customer service team on 0844 844 8907 who will be happy to resolve your problem as quickly and efficiently as possible with the minimum disruption possible.

Payment

You can pay with your Next account or any of the following Maestro, MasterCard, American Express or Visa cards. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. It may be necessary to re-confirm your security number for data protection reasons. Payment will be taken for out of stock appliances to secure stock, only if you are happy to proceed with the order and agree to wait for the appliance.

We accept internet orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology, for example, 3.0 version or higher of Explorer and versions 3.02 or higher of Netscape. This means you cannot inadvertently place an order through an unsecured connection.

Liability

The following provisions set out the entire financial liability of Next Domestic Appliances (including any liability for the acts or omissions of its employees, agents and sub-contractors) to you in respect of:

any breach of these conditions;
any use made or resale by you of any of the goods, or of any product incorporating any of the goods; and
any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.

All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are to the fullest extent permitted by law excluded from the Contract.

Nothing in these conditions excludes or limits the liability of Next Domestic Appliances:

for death or personal injury caused by Next Domestic Appliances negligence; or
under section 2(3), Consumer Protection Act 1987; or
for any matter which it would be illegal for Next Domestic Appliances to exclude or attempt to exclude its liability; or
for fraud or fraudulent misrepresentation.

Subject to the above clauses:

Next Domestic Appliances total liability in contract, tort (including negligence or breach of legal duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to the Contract price; and
we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at a the time you make the relevant order. Our liability shall not in any event include loss of profit, loss of revenue, loss of business, wasted expenditure, depletion of goodwill, and loss of privacy or any other claims which arise out of or in connection with the Contract.

General

These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Customer Services

If you have an order query please email us at enquiries@nextdomesticappliances.co.uk or call us on 0844 844 8907 Monday to Saturday 8am till 8pm, Sunday 10am till 4pm.

Please note telephone calls may be recorded for training and quality purposes.

Next Domestic Appliances,
DRL Limited,
Aspinall House,
Middlebrook,
Bolton.
BL6 6QQ

Terms and Conditions of Sale for Prescription Glasses only

Delivery Charges

Our delivery charge to mainland UK is £3.99 per order of prescription glasses, charges will be detailed at point of order. We do not deliver prescription glasses outside mainland UK, this includes to BFPO addresses.

Cancellations

As all items are made to order, cancellation is not possible once the order has been confirmed. This is due to the products' bespoke nature.

Returns Policy

You must return items which are faulty, do not fit their description, or do not meet with your instructions, within 10 days in a new and unused condition.

Returns to Store

This service is unavailable for Next Vision Prescription Glasses.

Guarantee

All of our products carry a 12 month warranty. We reserve the right to inspect claims under the above warranty prior to any settlement being authorised.

Colours, shapes and sizes

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors. Also colour variations are likely to occur due to the nature of natural raw materials used.

Additional Terms and Conditions of Sale for Magazines Only.

By clicking purchase on your subscription order form you:

Instruct Next Magazines to supply all your contact information and order details on the subscription form to the publisher or distributor of any product or service you have subscribed for and agree that your name, address and possibly email address shall also become the property of the relevant publisher. You agree to contact the relevant publisher for details of its privacy policy.

Agree that all information about any product or service on the Next Magazines Website is provided by the publisher or distributor of that product or service and that Next Magazines has no responsibility for the accuracy of that information and is not liable for any errors or omissions in that information.

Agree that, depending on your payment method, your contract shall be either:
a) with the publisher or distributor if paying by direct debit payment - the products or services offered through the Next Magazines Website are offered by the publishers or distributors for payment direct to the publisher or distributor by direct debit, and that any such direct debit contract for the subscription for a product or service is between you and the publisher or distributor of that product or service on these terms and conditions and that Next Magazines is not a party to that contract but is a sales agent for the publisher or distributor; or
b) with Next Magazines if paying cash with order - the products or services offered through the Next Magazines Website are offered by Next Magazines for payment with the order, and that any such contract for the subscription for a product or service where payment is made upfront is between you and Next Magazines on these terms and conditions and the publisher and distributor is not a party to that contract.

Agree that Next Magazines and its employees and agents will not be liable in contract or tort (including negligence), equity or on any other basis to you or any other person for any loss, injury or damage arising from or as a consequence of any act or omission by Next Magazines or any person providing services through the Next Magazines Websites.

Agree that all offers made, contracts concluded and services provided through the Next Magazines Websites site shall be deemed to be made and provided in Britain notwithstanding the location of you or the publisher or distributor of any magazine or any other person, shall be governed exclusively by British Law, and the Courts of Britain shall have exclusive jurisdiction to determine any such matters involving or alleged to involve Next Magazines.

Agree that your name, address and email address shall when provided by you become the property of Next Magazines Ltd. You agree to the Next Magazines Privacy Policy contained on the Next Magazines Websites.

Consent to the receipt of emails from Next Magazines containing information and offers about products and services available on the Next Magazines Websites in which you may have an interest.

Acknowledge that these Standard Subscription Terms and Conditions may be modified from time to time, and agree that you are responsible for regularly reviewing these Standard Subscription Terms and Conditions, and you agree to any such modification.

Agree that, to the extent permitted by law, Next Magazines and/or its suppliers exclude all liability for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever including without limitation, damages for loss of life, data or profits, arising out of or in any way connected with the use or performance of the Next Magazines Websites, the delay or inability to use the Next Magazines Websites, the provision of or failure to provide goods or services, or any information, software, products or services obtained through the Next Magazines Websites.

Agree that refunds are provided at the discretion of the publisher. Subscriptions may be refunded in full, in part, or not at all.

Agree to a minimum term of 12 months for all Direct Debit orders.

Agree that you may cancel any subscription within 48 hours of purchase to receive a full refund from Next Magazines. Please contact our Customer Service Centre to request a cancellation of a subscription. Once we receive notification from you that you wish to cancel your subscription, any amount paid to Next Magazines for the subscription will be refunded as soon as possible. All refunds will be processed in accordance with the payment method selected by you at the time of your purchase. Additionally, as part of measures we employ to secure your privacy, we will only refund to the card used for the original transaction. No refunds will be processed to any other card.

Additional Terms And Conditions Of Sale For Johnson Tiles Only.

Prices And Payment

The prices for goods displayed for sale on this site are as set out on the site are inclusive of VAT. Delivery will be charged in addition, and any such additional charges are clearly displayed where they apply. Prices and delivery charges displayed are valid and effective only on mainland United Kingdom. VAT will be added to the price of the goods at the end of the ordering process prior to payment.

Ordering Process Prior To Payment

Johnson Tiles cannot accept your order until you have paid for it in full (including applicable delivery charges). Upon payment, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.

Our Returns And Refunds Policy.

Our returns policy is in addition to your legal rights.

Faulty Products

If the product you purchase is faulty we may offer an exchange or refund as appropriate in accordance with your legal rights. If help is required please call the number given on your Customer Sales Advice or sales receipt. Contact must be made with in 28 days of receiving the products.

THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS

Products Delivered To You

If you buy a product which we deliver to you, you may cancel your order (or any part of it) for any reason before delivery or within 28 days after delivery by:

Calling us on 01782 524000
Or e-mailing us at onlinesales@johnson-tiles.com,
Or writing to us at:
Online Sales Customer Services,
Johnson Tiles
Harewood Street
Tunstall
Stoke-on-Trent
ST6 5JZ
to cancel the order (or part of it) and arrange collection.

This is subject to the following conditions:

The product must be unused, as new, in saleable condition and returned with the original product packaging.

Orders which are made to measure or cut to your requirements cannot be exchanged or refunded (unless they are faulty).

If you return the products to the Factory Outlet we may ask for identification (proof of address) to help combat fraud.

To return unwanted goods there will be a charge of £30 or 25% of the total cost of the returning goods, whichever is greater. All goods being returned must be unopened and in a re-sellable condition. This charge will be deducted from the refunded amount.

If you are able to return the goods to the factory outlet yourself, you will not be charged for their return.

Additional Terms And Conditions Of Sale For House Signs Only

Delivery Schedule

All HOUSE SIGNS will be delivered within 10 working days of you receiving confirmation of your order.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for them.

We reserve the right to charge any delivery costs from the customer, if an item is returned to us due to failed delivery after delivery arrangements have been communicated to you.

We will not refund goods that are delayed in transit due to any reason, including industrial action by third parties.

If the goods we deliver are damaged or defective you must phone us on 0844 844 8999 with full details of the problem, within 10 working days of the delivery of the goods in question.

If you do not receive goods ordered by you within 30 days of the date on which you received confirmation of your order, we shall have no liability to you unless you notify us in writing at specify address including email address of the problem within 40 days of the date on which you ordered the goods.

Customer Service / Contact Us

If you need to reach us, please email us on internet_correspondence@next.co.uk alternatively, you can call on 0844 844 8999 or fax us on 0116 284 6436 or write to us at:

Home Customer Services,
Desford Road,
Enderby,
Leicester.
LE19 4AT

Shipping And Handling

Delivery costs are detailed on the website. Any additional costs will be notified to you by email at the time of order, or if the order is by telephone then any additional delivery costs will be advised of at the time the order is made.

All packages are sent via Royal Mail Recorded Delivery, all goods will require a signature upon delivery.

Cancellations

As all items are made to order, cancellation is not possible once the order has been confirmed. This is due to the products' bespoke nature.

Returns Policy

You must return items which are faulty, do not fit their description, or do not meet with your instructions, within 10 days in a new and unused condition. If your order is damaged in anyway once you receive it, please phone us straight away and DO NOT attempt to fit the HOUSE SIGN, we will replace the damaged goods.

Guarantee

All of our products carry a 12 month warranty.

We reserve the right to inspect claims under the above warranty prior to any settlement being authorised.

Bespoke Plaque Production

When purchasing a HOUSE SIGN the buyer agrees that the product is a bespoke product, made to the exact design, spelling and punctuation and will not be changed once confirmation of order has been sent. If the company finds inappropriate content or any copyright infringement we reserve the right to refuse production.

Colours, shapes and sizes

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Also colour variations are likely to occur due to the nature of natural raw materials used.

Irregular shaped plaques may vary slightly from the samples shown. All measurements are metric.

Additional Terms And Conditions Of Sale For Flooring Only

Returns and Cancellation

We hope that you will be pleased with your purchase. However, should you wish to return your order in full, we will be happy to refund or exchange a product providing a request is made in writing within 7 days of receipt of goods. Next Flooring reserves the right to refuse part order returns.

N.B. If you wish to return any goods they must be complete, unused, and in "as new" condition.

If you have opened any boxes to examine the product this must have been done without damaging the packaging in any way, as the packaging is specifically designed for the product and is deemed as part of the item. Next Flooring reserves the right to refuse all returns, which fall outside these requirements.

When goods are simply unwanted or unsuitable, and conform to the details above, Next Flooring will refund the customer in full less any direct expenses Next Flooring may have incurred in fulfilling the original agreement.

Direct expenses incurred include any delivery costs whether charged to the customer or not (i.e. FREE Delivery). Deliveries are calculated by weight and delivery location. Please be assured Next Flooring work very closely with all delivery partners to maintain competitive delivery costs at all times.

Please find below an approximate guide as to how delivery charges are calculated:
UK deliveries are charged at £45.00 minimum or £0.44 per kg, whichever the greater.
Scottish deliveries are charged at £65.00 minimum or £0.48 per kg, whichever the greater.

All returns must be accompanied by a valid returns authorisation number, which can be obtained from our office. You will need to return the goods back to us via your chosen courier and must be returned to;
Goods In
F.O.A. Warehouse Manager
Wyatt Way
Thetford
IP24 1HB

If we are unable to deliver your goods on the arranged delivery date for whatever reason, you will be liable for any additional costs incurred.

Cancellations can be made for a full refund prior to dispatch of goods. All credits will be processed within 30 days.

*None of the above conditions affect your legal rights when the goods are faulty or not as described. A guide to your legal rights can be found at: http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf

Delivery Information

Next Flooring can offer a premier next day delivery service on all orders to mainland UK addresses. This premier delivery service is available on all stocked orders. However, a surcharge may apply to some Scotland addresses, solid wood flooring and some goods outsourced with the manufacturers. All orders under the £350 threshold will incur a subsidised delivery charge of £29.95 plus vat, exceptions may apply.

Next day deliveries must be placed and funds cleared by 10am. Over holiday periods next day delivery may not be possible.

Deliveries are made to the 'kerb side'. Unfortunately, due to insurance guidelines it is not the courier's responsibility to take goods into your home so please arrange for adequate help at time of delivery.

Flooring deliveries could be made on a lorry or a van. It is assumed that the delivery address will be accessible. If there is likely to be a problem, e.g. the road or area is subject to a vehicle weight or width restriction; please inform us at the time of order.

Deliveries are made from approximately 8.00 am to around 6.00pm. Requests for an estimated time of arrival on the day of delivery are strictly at the courier's discretion. We cannot make a courier contact you to advise delivery times, we can only request this.

If a courier arrives at your address and is unable to deliver on the arranged delivery date because you are not there, or there is inadequate help available, you will be liable for any additional costs incurred. ALL deliveries must be signed for.

Approximate delivery lead times will be advised at the time of order whenever possible. Next Flooring cannot be held responsible for delivery lead time schedules arranged with outside couriers, e.g. special order products dispatched direct from manufacturers.

Next Flooring will do our utmost to avoid any damage by choosing the best couriers available. However, some goods are sent direct from the manufacturer which means we have no jurisdiction over the method of delivery.

In any event, please inspect all goods immediately on delivery. For instance, this means opening tubes to check trims and glancing over (but not opening) packs of flooring for visible damage.

If you are unfortunate enough to receive a damaged item, or an item is missing, make sure it is noted on the courier's paperwork.

Damaged items should be reported within 7 days of delivery and a replacement delivery will be agreed as soon as possible.

No Liability can be accepted for costs caused by late deliveries.

Goods refused on delivery that are found to be undamaged on return to us will incur the return delivery charge where applicable.

No liability can be accepted for costs caused by late deliveries, or for any other reason. Therefore we advise against booking installers until goods have been received in good condition.

Manufacturing Fault claims

We hope you flooring is as expected and without fault. However, it is regrettable that very occasionally this may not be the case and we would like to apologise beforehand.

To avoid unnecessary delays and inconvenience to our customers it is important to complete a few checks before installation of your flooring. If these checks are completed during your installation most faults can be avoided.

It is important to check that each board is flawless before laying them. Next Flooring will not accept any claims for damaged, faulty or mis-described items once the flooring has been installed, as once installed such use or installation shall be taken as conclusive evidence the buyer has accepted that the goods are in perfect condition.

It is important that the customer checks all manufacturers specification details for suitability of purpose. It is concluded that the customer must accept full responsibility for the suitability of the goods ordered for the purpose to which they are put once the product has been installed.

If you are unfortunate enough to notice a fault in the product before installation it is requested that it is returned to us. Please see our returns policy for details of how to action this procedure. Once the goods have been returned, and confirmation has been given that there is a valid claim, a full replacement will arranged for the goods or a full refund made for those faulty goods if required. Also, if the claim is valid, a full credit is raised for the cost incurred by the customer for the return of the items (customer's courier receipt required).

If, after installation, you are unfortunate enough for the product to develop a fault arising from manufacture you may be able to make a claim. However, Next Flooring uses an independent arbitrator to assess all such claims. If you wish to proceed with an inspection Next Flooring reserves the right to charge the cost of inspection at a rate of £80.00 plus VAT. If the inspection shows that the complaint is caused by a manufacturing fault said charge will be refunded.

Privacy Policy

Next Flooring aims to operate in accordance with the Data Protection Act 1998. We do not supply customer information to third parties. We will only use your email address to contact you in relation to an enquiry you have made; in the event that a problem arises; for administrative purposes or operational reasons relating to our service. We may occasionally email you with details of new services or offers.

You can check the information that we hold about you by emailing us. If you find any inaccuracies we will correct them promptly or delete you from our database.

The personal information that we hold will be held securely in accordance with our security policy and the law.

If you have a query regarding privacy, please contact us.

Additional Terms and Conditions of Sale for DVDs, Music & Blu-ray Only

Delivery Charges

We deliver to the mainland UK free of charge for all orders placed. We do not deliver outside mainland UK, this also includes BFPO addresses.

We aim to deliver your order within 5 working days from the date of purchase.

Returns Policy

If you decide to return your product and it was delivered via the post, please use the pre paid address label on your delivery note.

If you are returning a product which was delivered via courier, please call l 0844 844 8000 to arrange a collection.

We do not accept returns via the Next Stores.

Please ensure that your returns paperwork is included in the return, failure to do this may result in a delay in your refund.

Please note: refunds may be delayed up to 14 days whilst your return is validated. DVDs, Music CD & Blu-Ray films returned under the home approval policy must be returned within 10 days of purchase, unused, in the original packaging and with any security seals still intact.

Additional Terms and Conditions of Sale for Next Experiences Only.

The Next Experiences issues face value vouchers ("Vouchers") entitling the Holder to choose, up to the value stated on the Voucher, one of a range of activities supplied by the Next Experiences and provided by selected suppliers.

Voucher Validity

Vouchers are valid for a minimum of nine months (excluding promotions). Please check the season of any intended activity, as this may be shorter than the Voucher validity. You will find the expiry date printed on the Voucher. You must book and complete your activity prior to the expiry date. If you are unable to use your Voucher within the validity period, the Voucher can be extended for a period of up to six months. A Voucher can only be extended once and must be done while the Voucher is valid.

Extended Vouchers cannot be refunded. A £15 administration fee is payable if you choose to extend your validity.

Choosing Your Activity

You may use your Voucher to book any of the activities from our website. If you have not already been provided with a Voucher for the type of activity you are interested in, or wish to change to another activity type, contact us on the number provided or via our website and you will be sent a Voucher for that activity. If appropriate, your original Voucher will be replaced.

Contact us again when you have decided which activity you wish to enjoy. A difference will be payable if the chosen activity costs more than the face value of your original Voucher and the value of your Voucher will be increased.

If your chosen activity is cheaper, we will hold the difference as a credit against another activity. In this case, the credit holds the same expiry date as the original Voucher.

Please note you may not be able to change your mind once a date has been booked with a supplier.

Exchanging your Voucher

A Voucher can be exchanged only once for another Voucher, up to the face value stated on it and subject to the restrictions below, without incurring a fee. An administration fee of £20 will be charged for a second and final exchange, (as no more than two exchanges in total are permitted). If you wish to combine or merge more than one Voucher together, as part of the exchange process, then this can be arranged however subject to the following restrictions; You can merge no more than two Vouchers together; if the Vouchers have different expiry dates then the earlier expiry date is taken forward onto the replacement Voucher, not the later date; only Vouchers purchased from the same retail chain or website may be merged together; and you may not merge any Vouchers previously merged or exchanged.

Please note Next Experiences promotional products, tangible gift products and Weekend Gift Breaks products are excluded from the list of exchangeable products.

Bookings

In order to enjoy your chosen activity and to arrange a time and place for your activity you are asked to choose your preferred location then follow the booking instructions on the Voucher pack.

You may be required to send your Voucher to the chosen provider to confirm your booking in advance: if so we recommend you keep a record of your Voucher number and use registered post, as your Voucher is a valuable document.

Customers should also note that your Voucher must be presented on the day, in order to participate in the activity. If lost, we regret that Vouchers cannot be replaced.

Please note you may not be able to change your mind once a date has been booked with a supplier.

Description And Photography

We have tried hard to ensure that descriptions, illustrations and experience titles used in the Voucher packs, in all our literature and our website are accurate, however, photographs and experience titles are intended to give a general idea of the activity described, and do not form part of any contract between you and Next Experiences.

Please note depending on the location you choose the experience title may differ to that of experience title used by our suppliers, but this does not effect your entitlement as described in your Voucher pack.

Insurance

Where applicable, the price of the Voucher includes the cost of providing you with personal accident insurance cover. This insurance cover is only included if indicated on your Voucher and is not available for activities that take place abroad. Full details of insurance cover are included in your information pack.

Refunds

If you are not satisfied with your Voucher pack, please call us within 28 days of purchase and we will happily arrange a full refund on receipt of your unused and valid Voucher. Refunds will be paid back onto your Next account. No interest will be paid on the amount to be refunded. Refunds cannot be issued once a date has been booked with the provider. We ask you to photocopy your Voucher before sending it into us or to send it via registered post, as your Voucher is a valuable document.

Personalised Items Refunds

Your rights to return the goods to us will not apply in the following circumstances:

Any products that we have made, personalised or customised specifically for you.
If you have made a spelling mistake on your order and it has been sent for production.

If you return an item because of an error on our part, or because it is defective, we will happily refund the full value of the item. The item(s) must be returned in the condition in which you received it within 10 days of delivery.

By the very individual nature of personalised products, they cannot be re-sold, and therefore we cannot accept returns if you have a change of mind or offer an exchange.

Activity Cheques

Activity Cheques can be redeemed for any activity or gift from our website excluding overseas activities. A difference will be payable if the chosen activity costs more than the face value of your activity cheque.

If your chosen activity is cheaper, we will hold the difference as a credit against another activity. In this case the credit holds the same expiry date as the original activity cheque.

Age, Size And Health Restrictions

For safety reasons, some activities have certain size, age and health restrictions. You are required to notify the activity provider of any relevant medical condition. Our Customer Contact Centre/or the provider can advise of any restrictions at the time of purchase and/or booking. However, you should note that you must be 18 or over to purchase any product containing alcohol.

Activity Availability And Timings

These are given as a guide only, and you may be required to wait between different elements of the activity alongside other participants.

If We Cancel Or Change Your Activity

If we cancel your activity, we will tell you as soon as possible, and do our very best to offer an alternative date or location. If specific celebrities or vehicles are featured but are not available on the day for reasons beyond our control, we will try to find the best possible replacement. If this is not possible, we reserve the right to cancel your activity at short notice and re-book you. We reserve the right to reschedule the timings or location of any activity owing to unavailability of the activity, insufficient numbers making the activity unavailable, and other factors beyond our control.

We reserve the right to discontinue an activity, venue, or individual supplier at our own discretion. We will endeavour to offer a suitable alternative activity of the same value, however, if not we will refund your Voucher in full. If you decide to book a different activity and the price of that activity exceeds the face value of your Voucher, you will be expected to pay the difference.

We also reserve the right to make minor changes to your activity. Examples of minor changes include car specification, or order of activities on a particular day.

If You Need To Cancel Or Change Your Activity Booking

You should contact us immediately if you need to change or cancel your booking. We will do our best to fill the allocated space, but if we are unable to do so, you may lose your booking. You will be advised by Next Experiences if you can rebook through the cancellation cover.

If you need to cancel your activity because of accidental injury/illness to yourself, or a death in your immediate family you should contact Next Experiences as it may be possible to re-arrange your activity on presentation of a medical or death certificate.

Weather

Activities may be cancelled due to weather conditions, mechanical failure, or for other reasons beyond our control. If your activity is cancelled because of the weather, you will be able to rebook for a date on which you are able to attend. Next Experiences is unable to reimburse travel, accommodation or other incidental expenses incurred by you in attending an activity which is cancelled for any reason.

In Case Of Problems

In case of a problem, please speak to the activity provider on the day, so they have the opportunity to resolve any problems there and then. Any other complaints should be addressed with the customer service department at Next Experiences, who will take up the problem with the supplier on your behalf.

Prices

We reserve the right to change activity prices without notice, provided we inform you before the activity is bought. Vouchers will not be issued until payment is collected in full. Prices in our printed material and on our website are inclusive of VAT.

Contracts (Rights Of Third Parties) Act 1999

A person who is not named on the face of the Voucher or activity purchase letter has no right under the Contracts (Rights of third Parties) Act 1999 to enforce any terms and conditions of booking.

These terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with English law. The purchaser and Next Experiences agree that any problems fall under the jurisdiction of the English courts. All the clauses and sub clauses in our terms and conditions are independent of each other. If one clause or sub clause is invalid or unenforceable, this will not affect any other clause or sub clause.

Next Experiences, The Activity Superstore Ltd, Ash House, Melbourn Science Park, Melbourn, Herts, SG8 6HB. Registered no 3319862

£15000 Prize Draw

To enter, http://www.next.co.uk/request, fill in the coupon and return to Spring Summer £15,000 Prize Draw, Next Directory, Freepost 2, Leicester, LE5 5DZ or call 0844 844 8000 before 29th July 2011.

No Purchase Necessary. Entrants are not required to open a Next Directory account to enter the prize draw. To enter without purchase, please write your name and address on a stamped postcard before 29th July 2011 and send to the address detailed above.

There is one main prize to be won, a fantastic £15,000. Only one entry per person can be submitted. Proof of posting is not proof of delivery. No bulk entries or entries from third parties will be accepted. You must be over 18 to enter the draw and a UK or Eire resident. We reserve the right to substitute the prize with one of equal or higher value.

The winner will be notified after 12th August 2011 by email and/or on company letterhead. The notification will include details of how the prize can be claimed.

The winner’s name and county will be available from the Prize Draw Department at the above address on receipt of a stamped self addressed envelope after the 12th August 2011.

The promoter’s decision is final and no correspondence will be entered into. We reserve the right to feature photographs and the names and counties of prize winners in future publications and publicity.

This promotion is not open to employees of Next or their families, associated agents or anyone connected with the promotion.

Next reserves the right to amend these terms and conditions. Your statutory rights are not affected.

We reserve the right to apply the value of the prize to any outstanding account(s) of Next Group Companies. This prize draw may be offered across other Next Plc group promotions. The promoter is Next Retail Limited, trading as Next Directory, Desford Road, Enderby, Leicester LE19 4AT. Registered No. 4521150.

Facebook Competitions

To enter, simply follow entry instructions online at facebook.com/nextonline. You must enter by date stated.

NO PURCHASE NECESSARY.

Summary of the prize details are available online. Full details can be obtained by emailing nextcompetition@next.co.uk with 'Terms' in the subject line. Only one entry per person can be submitted. No bulk entries or entries from third parties will be accepted. You must be over 18 and a UK resident to enter the draw. We reserve the right to substitute the prize with one of similar value.

The winner's name will be posted online at facebook.com/nextonline.

Prizes are drawn at random from all entrants. Prizes that require a specific answer to a question will be drawn from correct entries.

The promoter's decision is final and no correspondence will be entered into. We reserve the right to feature photographs and the names and counties of prize winners in future publications and publicity.

This promotion is not open to employees of Next or their families, associated agents or anyone connected with the promotion.

We reserve the right to apply the value of the prize to any outstanding account(s) of Next Group Companies. This prize draw may be offered across other Next Plc group promotions and will be promoted in the UK. The promoter is Next Retail Limited, trading as Next Directory, Desford Road, Enderby, Leicester LE19 4AT. Registered No. 4521150.

Baby Boutique - Prize Draw - £1500

To qualify for the prize draw simply enter your name, email address and postcode before 14th February 2011.

No Purchase Necessary.

There is one main prize to be won, a fantastic £1,500 from Next. If you have not already joined Baby Boutique you will be automatically signed up by entering this prize draw. And when joining up to Baby Boutique you will automatically be entered into the prize draw. Only one entry per person can be submitted. Proof of posting is not proof of delivery. No bulk entries or entries from third parties will be accepted. You must be over 18 to enter the draw and a UK or Eire resident. We reserve the right to substitute the prize with one of equal or higher value.

The winner’s name and county will be available from the Prize Draw Department at the above address on receipt of a stamped self addressed envelope after the 28th February 2011.

The winner will be notified after 28th February 2011 by email and on company letterhead. The notification will include details of how the prize can be claimed.

. The promoter’s decision is final and no correspondence will be entered into. We reserve the right to feature photographs and the names and counties of prize winners in future publications and publicity.

. This promotion is not open to employees of Next or their families, associated agents or anyone connected with the promotion.

Beauty Circle Prize Draw - Balm Cosmetics

To enter visit next.co.uk/beautycircle/prize-draw and submit your details by 31st March 2011 before midnight. No purchase necessary.

There are three The Balm Cosmetics ‘Spring Time Essentials’ worth £50 each to be won.

The winner will be notified personally by the company via email or phone within a week of the closing date. The email will give details of how the prize can be claimed.

The prizes must be claimed before 21st April 2011, or the prize will be forfeited and re-awarded. The prize can not be exchanged for cash and no cash alternative will be offered. The prize is not transferable.

No bulk entries or entries from third parties will be accepted. One entry per person. You must be over 18 to enter the draw and a UK resident.

Next reserves the right to substitute a prize of equal or higher value in the event of unforeseen circumstances. No cash alternative will be offered. We reserve the right to apply the value of the prize to any outstanding account(s) of Next Group Companies. Liability cannot be accepted for entries which are lost or not received by Next due to technical difficulties.

Next's decision is final and no correspondence will be entered into. We reserve the right to feature photographs and the names and counties of prize winners in future publications and publicity. The winner’s names and counties will be available via the Online marketing team, please email marketing@next.co.uk after Friday 15th April 2011.

This promotion is not open to employees of Next, their families, associated agents or anyone connected with the promotion.

London Fashion Week Prize Draw

To take part complete the entry form at next.co.uk/prize-draws by 17th March 2011. No purchase necessary.

The Winner will be notified after 18th March 2011.

The Winner will be notified by email within 2 weeks of the closing date. The prize must be claimed by 4th April 2011 otherwise the prize will be forfeited and the winner will be re drawn. The email will give details of how the prize can be claimed. The Prize is £1,000 to spend on goods in a Next Retail Store together with an appointment with a style advisor for the day. Style Advisors are available at selected stores only. The winner may be required to travel to a store with a Style Advisor, which may not be their local store. Style Advisors are available at: Sheffield, Manchester, London White City, Cardiff, Bluewater, Liverpool, Leicester, Milton Keynes, Cribbs, Belfast, Bournemouth, Bromley, Southampton, Glasgow, Bristol Cabots Circus, Oxford, Reading, Watford, Gateshead, Aberdeen.

The prize is limited to use in-store and is not redeemable online. A minimum of £250 should be spent in-store upon collection of the prize. The remainder of the prize can be spent at any Next Retail Store by December 2011. The Prize excludes any products offered for Sale at Next Bathrooms, Moben Fitted, Kitchens, Hammonds, Photos, Domestic Appliances, Made 2 Order, Flooring, Vision, Johnson Tiles, Wine, Gift List, Flowers, Flowers, House Signs, Music DVDs, Books, Carpet, Magazines & Experiences websites.

One entry per person.

No bulk entries or entries from 3rd parties.

To enter you must be over 18 and a UK resident.

Liability cannot be accepted for entries that are delayed, damaged or lost.

The Prize will not be exchanged for cash nor will a cash alternative be offered.

The Prize is not transferable.

We reserve the right to substitute a prize of equal or higher value.

We reserve the right to apply the value of the prize to any outstanding account(s) of Next Group companies.

We reserve the right to feature photographs and name and counties of prize winners in future promotions.

The Promoters decision is final and no correspondence will be entered into.

The Prize draw is not open to Next employees, their families and associated agents or anyone professionally connected to the prize draw.

The promoter is Next Retail Limited trading as Next Directory, Desford Road, Enderby, Leicester, LE19 4AT Registered Number 4521150.

Cyprus Prize Draw

To enter visit next.co.uk/prize-draws or write your name and address on a stamped postcard and send to SS11 Cyprus Prize Draw, Next Directory, Gedding Road, Leicester, LE5 5DZ before 31st March 2011. Proof of posting is not proof of delivery. Liability cannot be accepted for entries that are delayed, damaged or lost. No bulk entries or entries from third parties will be accepted.

NO PURCHASE NECEASSRY.

There is one main prize to be won, a 7 night stay for two people at the 5 Star InterContinental Aphrodite Hills Resort. The stay will be in a Junior Suite for two people on a bed and breakfast basis including two dinners, a spa treatment each, a round of golf per person and one tennis session and transfers to and from the resort. The prize includes €1000 spending money.

One pair of return flights with Monarch to Paphos from Birmingham, Gatwick or Manchester Airports. Airport taxes and the carriage of one piece of hold baggage per person are included in the prize. Flight extras are not included in the prize (flight extras include, but are not limited to, onboard meals and drinks, seat allocations and the carriage of sports equipment).

Winner and their guest must have a valid Passport and travel insurance.

The prize is subject to availability and must be booked by 14th July 2011 and taken by 30th November 2011. Blackout dates including Half terms, Christmas, New Year, Easter holidays and the peak period of July and August.

Additional spending money, transfers to and from airports in the UK, travel insurance and hotel charges beyond accommodation (such as meals and drinks other than those included in the bed and breakfast offering) are the responsibility of the winner.

The holiday prize is subject to availability and Monarch’s standard terms and booking conditions. For full booking terms and conditions please visit www.monarch.co.uk

Once the booking is confirmed, changes to the names, date or nature of the booking are not permitted. Holidays are redeemable only by the named winner and must not be sold on to any other party.

There is no cash alternative. The prize has no cash value and it cannot be transferred, exchanged for cash or an alternative holiday, or combined with any other offer, promotions or discount.

Entry to this competition implies acceptance of these terms and conditions

Prize winners must be over 18 and a UK resident.

The winner will be notified after 14th April 2011 by email and/or on company letterhead. The notification will include details of how the prize can be claimed.

The winner’s name and county will be available from the Prize Draw Department at the above address on receipt of a stamped self addressed envelope after the 14th April 2011

This promotion is not open to employees of the participating companies, their families, associated agents or anyone connected with the promotion.

We reserve the right to apply the value of the prize to any outstanding account(s) of Next Group Companies.

Next reserves the right to amend these terms and conditions. Your statutory rights are not affected.

We reserve the right to substitute a prize of equal or higher value. The promoter is Next Retail Limited, trading as Next Directory, Desford Road, Enderby, Leicester LE19 4AT. Registered No. 4521150.

£2000 Prize Draw

To enter, simply visit next.co.uk or call 0844 844 8000# and place an order. You must enter on or before 24th June 2011.

NO PURCHASE NECESSARY. Only one entry per person. To enter the prize draw without purchase, please write your name and address on a stamped postcard and send to SS11 £2,000 Prize Draw, Next Directory, Gedding Road, Leicester, LE5 5DZ on or before 24th June 2011.

There is one main prize to be won, a fantastic £2,000 which will be credited to your account. Only one entry per person can be submitted. Proof of posting is not proof of delivery. No bulk entries or entries from third parties will be accepted. You must be over 18 to enter the draw and a UK or Eire resident. We reserve the right to substitute the prize with one of equal or higher value.

The winner will be notified after 8th July 2011 by email and/or on company letterhead. The notification will include details of how the prize can be claimed.

The winner’s name and county will be available from the Prize Draw Department at the above address on receipt of a stamped self addressed envelope after the 8th July 2011.

This promotion is not open to employees of Next or their families, associated agents or anyone connected with the promotion.

Next reserves the right to amend these terms and conditions. Your statutory rights are not affected.

£3000 Nursery Prize Draw

To qualify for the prize draw simply enter your name, email address and postcode before 15th March 2011.

No Purchase Necessary.

There is one main prize to be won, a fantastic Nursery complete with accessories from Next to the value of £3000. If you have not already joined Baby Boutique you will be automatically signed up by entering this prize draw. And when joining up to Baby Boutique you will automatically be entered into the prize draw. Only one entry per person can be submitted. Proof of posting is not proof of delivery. No bulk entries or entries from third parties will be accepted. You must be over 18 to enter the draw and a UK or Eire resident. We reserve the right to substitute the prize with one of equal or higher value.

The winner will be notified after 29th March 2011 by email and on company letterhead. The notification will include details of how the prize can be claimed.

The winner’s name and county will be available from the Prize Draw Department, Next Directory Marketing, Desford Road, Enderby, Leicester, LE19 4AT on receipt of a stamped self addressed envelope after 29th March 2011.

This promotion is not open to employees of Next or their families, associated agents or anyone connected with the promotion.

Next reserves the right to amend these terms and conditions. Your statutory rights are not affected.

Glamour Dress Prize Draw

To enter, simply visit next.co.uk/glamour and submit your details by midnight 31st March 2011.

No Purchase Necessary.

There are twenty fuchsia dresses to give away.

No bulk entries or entries from third parties will be accepted. One entry per person. You must be over 18 to enter the draw and a UK resident.

The winner will be notified personally by the company via email or phone within a week of the closing date. The email will give details of how the prize can be claimed.

The prize must be claimed before 21st April 2011. The prize can not be exchanged for cash and no cash alternative will be offered. The prize is not transferable.

Next reserves the right to substitute a prize of equal or higher value in the event of unforeseen circumstances. We reserve the right to apply the value of the prize to any outstanding account(s) of Next Group Companies. Liability cannot be accepted for entries which are lost or not received by Next due to technical difficulties.

Next's decision is final and no correspondence will be entered. We reserve the right to feature photographs and the names and counties of prize winners in future publications and publicity. The winner’s details will be available via the Online marketing team, please email marketing@next.co.uk after Thursday 14th April 2011.

This promotion is not open to employees of Next, their families, associated agents or anyone professionally connected with the promotion.